Donora Pool Company has You Covered
It’s coming close to the season in Western Pennsylvania that pool owners reluctantly accept-time to close the pool. For those looking for the best way to protect their pool over the winter, Tri State Pool Covers in Donora, PA has you covered, and might be able to help you extend your pool season.
The family-owned business was founded in 2009, in reaction to a growing need for a quality source of pool covers in the area. But the Suppo family’s experience with pools goes back further than that, with their custom pool company, Del Suppo Pools, which was founded in 1977. Almost fifty years ago, Del Suppo Sr. and his wife, Judy, built the business from the ground up. The business is now in the hands of their son, Del “Buster” Suppo Jr. and his wife and business partner, Jennifer. They offer custom built pools and regular maintenance services.
With the lack of quality local options for pool covers, creating a sister business for Del Suppo Pools was the solution.
“We had been installing automatic pool covers through DSI since 1991; however, because of the high interest, we knew we needed to have a dedicated avenue in which to provide this service,” says Jennifer Suppo.
The combined business model has been a great benefit for their pool customers, a one-stop-shop for all their pool needs.
“Many companies who offer auto cover services are not equipped to fix other issues that sometimes arise, for example, if a pool is found to have another structural issue, such as a need for a pool wall repair, many pool cover companies do not complete that type of work,” says Suppo.
Tri State Pool Covers install several types of pool covers-automatic pool covers, spa covers, and Loop-Loc covers. The choice for customers comes down to needs and budget. An automatic pool cover can be used all year round; it provides both safety and heat and chemical loss reduction benefits. The Loop-Loc cover is a winter-only cover but is also a safety cover when in use.
“The safety aspect of the automatic pool cover is always the number one reason a family considers this cover,” says Suppo.
“However, the extended swim season is a Donora Pool Company has You Covered near second. We have an auto-cover and we open our swimming pool the first week of March and we close our pool the week before Thanksgiving. We also have customers who have the auto cover and keep their pool open year-round,” she says.
Perhaps even more important than their product offerings, Tri State Pool Covers prioritizes customer service and employee expertise. Their team regularly attends factory training and takes on servicing and repairs in addition to new installations.
“The continuous training helps our crew to be able to handle everything from installation to diagnosing and fixing a wide arrange of automatic pool covers. Many of the covers we work on were installed by others, and customers call us to come and problem solve, and fix their cover issues,” says Suppo.
Tri State offers cover maintenance to help keep their covers running smoothly, repairs when needed, fabric replacement once the cover has run its course, and they are open year-round for any customers questions or concerns.
As Mon Valley residents, the region’s culture of hard work and community has influenced Tri State’s business model and reputation.
“Buster and I come from hard working families. I think that is the Mon-valley way. Buster’s dad and mom started this business, and it has been around this long because of their dedication to the craft and hard work,” says Suppo.
“My family were also residents of the Mon Valley area, and like Buster’s family, they were a hard-working family (my dad worked at Corning glass his whole life and my mom was a retired school teacher; as am I a retired education professor).”
Like many young people, Suppo remembers when she and Buster didn’t fully appreciate the Mon Valley area.
“As we get older, we realize that we live among hard working folks who care deeply about their families and communities. Like our neighbors, we put our head down and plow through our day, trying to meet the needs of our family and those around us.”
Sponsored content brought to you by Tri-State Pool Covers.